Exceeding Expectations

The Laurel Way

At The Laurels of New London, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services. It also includes being a companion and treating each guest with the utmost dignity, respect, and compassion.

"The Laurel Way of Caring" can be found in a warm smile, a kind word, or a comforting touch. We are passionate about our mission, and it is reflected in the letters we receive from guests and family members.

Dick

"It is much more personal at the Laurels, you’re not just a number there. It all comes together like a deck of cards. Everyone is there doing a job that not everyone can. The whole group of people there are just outstanding."

Deppen Family

"The Laurels is not just a facility, they are family. The laughed when we laughed and cried when we cried. Our mom was more comfortable there than we could have made her at home. They are one of the best kept secrets in New London. We thank them from the bottom of our hearts."

Mary

"It’s very cozy, friendly, small and the help & care from feeding to toileting is overwhelming. I thank GOD every day Emma is there."

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